Day-wise SLA Report
Total Documents
33
All documents in periodWithin SLA
30
? 24 hoursExceeded SLA
3
> 24 hoursCompliance
90.91%
Overall rateAvg Processing Time
14.22 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 15 | 0.05 | 27.58 | 15.83 | 14 | 1 | 93.33% |
| Apr 02, 2026 (Thu) | 10 | 0.03 | 35.57 | 17.52 | 8 | 2 | 80.00% |
| Apr 03, 2026 (Fri) | 6 | 0.36 | 17.72 | 8.96 | 6 | 0 | 100.00% |
| Apr 05, 2026 (Sun) | 2 | 0.75 | 2.37 | 1.56 | 2 | 0 | 100.00% |