Day-wise SLA Report
Total Documents
339
All documents in periodWithin SLA
249
? 24 hoursExceeded SLA
90
> 24 hoursCompliance
73.45%
Overall rateAvg Processing Time
22.04 hrs
Average turnaround
Showing 1 to 24 of 24 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 19 | 0.60 | 12.68 | 3.72 | 19 | 0 | 100.00% |
| Jan 03, 2026 (Sat) | 3 | 15.73 | 19.96 | 18.22 | 3 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 5 | 20.87 | 31.85 | 24.89 | 3 | 2 | 60.00% |
| Jan 06, 2026 (Tue) | 4 | 21.97 | 36.68 | 28.45 | 1 | 3 | 25.00% |
| Jan 07, 2026 (Wed) | 8 | 13.41 | 43.28 | 30.16 | 3 | 5 | 37.50% |
| Jan 08, 2026 (Thu) | 15 | 20.65 | 38.99 | 29.14 | 2 | 13 | 13.33% |
| Jan 09, 2026 (Fri) | 4 | 17.31 | 47.42 | 37.66 | 1 | 3 | 25.00% |
| Jan 10, 2026 (Sat) | 1 | 25.21 | 25.21 | 25.21 | 0 | 1 | 0.00% |
| Jan 12, 2026 (Mon) | 5 | 3.53 | 14.14 | 5.83 | 5 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 18 | 5.53 | 36.49 | 26.45 | 7 | 11 | 38.89% |
| Jan 14, 2026 (Wed) | 5 | 18.47 | 37.64 | 28.35 | 2 | 3 | 40.00% |
| Jan 15, 2026 (Thu) | 23 | 1.97 | 29.94 | 16.36 | 20 | 3 | 86.96% |
| Jan 16, 2026 (Fri) | 9 | 7.30 | 54.14 | 25.80 | 7 | 2 | 77.78% |
| Jan 19, 2026 (Mon) | 2 | 5.54 | 19.06 | 12.30 | 2 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 4 | 4.84 | 23.64 | 16.09 | 4 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 16 | 0.13 | 23.26 | 17.70 | 16 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 99 | 2.84 | 39.71 | 24.48 | 82 | 17 | 82.83% |
| Jan 23, 2026 (Fri) | 5 | 15.79 | 70.35 | 47.39 | 2 | 3 | 40.00% |
| Jan 26, 2026 (Mon) | 13 | 17.64 | 25.74 | 21.67 | 11 | 2 | 84.62% |
| Jan 27, 2026 (Tue) | 9 | 0.64 | 29.44 | 19.20 | 7 | 2 | 77.78% |
| Jan 28, 2026 (Wed) | 16 | 19.40 | 22.38 | 21.26 | 16 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 18 | 0.92 | 24.18 | 12.68 | 17 | 1 | 94.44% |
| Jan 30, 2026 (Fri) | 31 | 2.48 | 51.83 | 21.09 | 19 | 12 | 61.29% |
| Jan 31, 2026 (Sat) | 7 | 41.10 | 41.37 | 41.23 | 0 | 7 | 0.00% |