Day-wise SLA Report

Previous Month

December 2025 Eshuis Accountants en Belastingadviseurs B.V.

Next Month
Total Documents

453

All documents in period
Within SLA

329

? 24 hours
Exceeded SLA

124

> 24 hours
Compliance

72.63%

Overall rate
Avg Processing Time

19.51 hrs

Average turnaround
Showing 1 to 26 of 26 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 8 4.71 23.24 15.87 8 0 100.00%
Dec 02, 2025 (Tue) 72 0.09 42.67 34.89 16 56 22.22%
Dec 03, 2025 (Wed) 11 5.59 40.49 31.85 2 9 18.18%
Dec 04, 2025 (Thu) 22 2.32 41.29 26.19 4 18 18.18%
Dec 05, 2025 (Fri) 15 9.64 48.93 22.31 12 3 80.00%
Dec 06, 2025 (Sat) 4 1.33 20.64 6.16 4 0 100.00%
Dec 08, 2025 (Mon) 14 0.91 9.75 6.51 14 0 100.00%
Dec 09, 2025 (Tue) 8 2.77 24.64 19.44 5 3 62.50%
Dec 10, 2025 (Wed) 32 4.49 24.13 20.12 24 8 75.00%
Dec 11, 2025 (Thu) 26 13.98 25.92 17.91 25 1 96.15%
Dec 12, 2025 (Fri) 26 0.31 37.47 8.89 24 2 92.31%
Dec 15, 2025 (Mon) 3 6.47 24.19 17.06 2 1 66.67%
Dec 16, 2025 (Tue) 8 20.44 24.34 21.67 7 1 87.50%
Dec 17, 2025 (Wed) 23 2.76 40.96 19.40 18 5 78.26%
Dec 18, 2025 (Thu) 12 1.20 28.18 12.21 10 2 83.33%
Dec 19, 2025 (Fri) 22 1.55 53.74 19.36 16 6 72.73%
Dec 20, 2025 (Sat) 3 38.25 40.28 38.95 0 3 0.00%
Dec 21, 2025 (Sun) 2 0.10 0.10 0.10 2 0 100.00%
Dec 22, 2025 (Mon) 6 3.88 26.29 20.65 3 3 50.00%
Dec 23, 2025 (Tue) 37 4.40 30.53 16.34 36 1 97.30%
Dec 24, 2025 (Wed) 2 16.04 23.30 19.67 2 0 100.00%
Dec 26, 2025 (Fri) 1 13.17 13.17 13.17 1 0 100.00%
Dec 27, 2025 (Sat) 4 2.61 26.80 14.40 3 1 75.00%
Dec 28, 2025 (Sun) 1 3.57 3.57 3.57 1 0 100.00%
Dec 30, 2025 (Tue) 79 2.84 26.15 13.36 78 1 98.73%
Dec 31, 2025 (Wed) 12 1.48 15.94 5.75 12 0 100.00%