Day-wise SLA Report
Total Documents
237
All documents in periodWithin SLA
165
? 24 hoursExceeded SLA
72
> 24 hoursCompliance
69.62%
Overall rateAvg Processing Time
20.90 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 01, 2026 (Sun) | 2 | 4.38 | 11.48 | 7.93 | 2 | 0 | 100.00% |
| Feb 02, 2026 (Mon) | 4 | 4.19 | 22.53 | 13.18 | 4 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 61 | 6.89 | 37.01 | 21.20 | 45 | 16 | 73.77% |
| Feb 04, 2026 (Wed) | 4 | 25.66 | 26.68 | 26.42 | 0 | 4 | 0.00% |
| Feb 05, 2026 (Thu) | 28 | 6.82 | 26.96 | 20.12 | 19 | 9 | 67.86% |
| Feb 06, 2026 (Fri) | 7 | 2.25 | 63.44 | 24.82 | 4 | 3 | 57.14% |
| Feb 09, 2026 (Mon) | 1 | 19.12 | 19.12 | 19.12 | 1 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 2 | 24.13 | 36.68 | 30.40 | 0 | 2 | 0.00% |
| Feb 12, 2026 (Thu) | 1 | 12.79 | 12.79 | 12.79 | 1 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 15 | 5.58 | 63.10 | 20.80 | 13 | 2 | 86.67% |
| Feb 14, 2026 (Sat) | 2 | 20.40 | 24.39 | 22.40 | 1 | 1 | 50.00% |
| Feb 16, 2026 (Mon) | 1 | 31.03 | 31.03 | 31.03 | 0 | 1 | 0.00% |
| Feb 17, 2026 (Tue) | 11 | 1.42 | 25.43 | 13.27 | 10 | 1 | 90.91% |
| Feb 18, 2026 (Wed) | 1 | 4.47 | 4.47 | 4.47 | 1 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 28 | 0.44 | 23.48 | 19.73 | 28 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 13 | 2.64 | 55.16 | 15.69 | 11 | 2 | 84.62% |
| Feb 21, 2026 (Sat) | 34 | 15.55 | 38.09 | 32.88 | 3 | 31 | 8.82% |
| Feb 23, 2026 (Mon) | 4 | 18.69 | 19.00 | 18.90 | 4 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 20.06 | 20.06 | 20.06 | 1 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 9 | 1.38 | 19.03 | 11.08 | 9 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 8 | 0.42 | 15.64 | 6.10 | 8 | 0 | 100.00% |