Day-wise SLA Report
Total Documents
475
All documents in periodWithin SLA
445
? 24 hoursExceeded SLA
30
> 24 hoursCompliance
93.68%
Overall rateAvg Processing Time
15.57 hrs
Average turnaround
Showing 1 to 24 of 24 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 4.99 | 4.99 | 4.99 | 1 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 1 | 19.43 | 19.43 | 19.43 | 1 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 3 | 4.58 | 20.93 | 14.89 | 3 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 60 | 0.84 | 25.15 | 14.48 | 57 | 3 | 95.00% |
| Mar 06, 2026 (Fri) | 8 | 3.44 | 44.35 | 26.05 | 4 | 4 | 50.00% |
| Mar 08, 2026 (Sun) | 29 | 0.74 | 20.73 | 11.25 | 29 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 2 | 20.44 | 21.22 | 20.83 | 2 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 9 | 11.77 | 31.21 | 25.72 | 1 | 8 | 11.11% |
| Mar 12, 2026 (Thu) | 177 | 2.48 | 27.02 | 18.32 | 175 | 2 | 98.87% |
| Mar 13, 2026 (Fri) | 19 | 0.43 | 37.49 | 15.83 | 18 | 1 | 94.74% |
| Mar 16, 2026 (Mon) | 1 | 21.60 | 21.60 | 21.60 | 1 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 3 | 4.66 | 20.18 | 15.00 | 3 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 5 | 3.28 | 19.92 | 12.97 | 5 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 48 | 0.22 | 20.06 | 15.73 | 48 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 8 | 18.02 | 46.89 | 34.20 | 2 | 6 | 25.00% |
| Mar 21, 2026 (Sat) | 1 | 12.67 | 12.67 | 12.67 | 1 | 0 | 100.00% |
| Mar 22, 2026 (Sun) | 1 | 17.51 | 17.51 | 17.51 | 1 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 24 | 0.55 | 26.58 | 9.47 | 21 | 3 | 87.50% |
| Mar 25, 2026 (Wed) | 38 | 1.27 | 19.06 | 8.18 | 38 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 22 | 0.30 | 19.20 | 6.28 | 22 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 11 | 2.96 | 44.10 | 15.00 | 10 | 1 | 90.91% |
| Mar 28, 2026 (Sat) | 2 | 23.28 | 26.84 | 25.06 | 1 | 1 | 50.00% |
| Mar 29, 2026 (Sun) | 1 | 1.01 | 1.01 | 1.01 | 1 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 1 | 24.15 | 24.15 | 24.15 | 0 | 1 | 0.00% |