Day-wise SLA Report
Total Documents
140
All documents in periodWithin SLA
49
? 24 hoursExceeded SLA
91
> 24 hoursCompliance
35.00%
Overall rateAvg Processing Time
34.13 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 31, 2026 (Tue) | 1 | 33.73 | 33.73 | 33.73 | 0 | 1 | 0.00% |
| Apr 01, 2026 (Wed) | 74 | 21.24 | 43.42 | 34.20 | 24 | 50 | 32.43% |
| Apr 02, 2026 (Thu) | 59 | 4.49 | 45.67 | 33.85 | 23 | 36 | 38.98% |
| Apr 03, 2026 (Fri) | 5 | 11.34 | 59.82 | 41.24 | 1 | 4 | 20.00% |
| Apr 04, 2026 (Sat) | 1 | 9.36 | 9.36 | 9.36 | 1 | 0 | 100.00% |