Day-wise SLA Report
Total Documents
3,923
All documents in periodWithin SLA
2,930
? 24 hoursExceeded SLA
993
> 24 hoursCompliance
74.69%
Overall rateAvg Processing Time
18.49 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 1 | 2.37 | 2.37 | 2.37 | 1 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 18 | 0.14 | 4.62 | 1.30 | 18 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 270 | 0.04 | 48.38 | 7.06 | 243 | 27 | 90.00% |
| Jan 03, 2026 (Sat) | 81 | 0.09 | 44.35 | 21.78 | 60 | 21 | 74.07% |
| Jan 04, 2026 (Sun) | 68 | 0.04 | 18.76 | 8.33 | 68 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 137 | 0.06 | 38.99 | 18.73 | 85 | 52 | 62.04% |
| Jan 06, 2026 (Tue) | 247 | 0.10 | 43.51 | 27.99 | 110 | 137 | 44.53% |
| Jan 07, 2026 (Wed) | 201 | 0.11 | 46.04 | 25.49 | 109 | 92 | 54.23% |
| Jan 08, 2026 (Thu) | 346 | 0.09 | 43.03 | 22.77 | 188 | 158 | 54.34% |
| Jan 09, 2026 (Fri) | 293 | 0.05 | 58.44 | 22.35 | 197 | 96 | 67.24% |
| Jan 10, 2026 (Sat) | 94 | 0.20 | 45.88 | 22.12 | 67 | 27 | 71.28% |
| Jan 11, 2026 (Sun) | 34 | 0.05 | 20.58 | 8.77 | 34 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 99 | 0.05 | 24.81 | 14.33 | 96 | 3 | 96.97% |
| Jan 13, 2026 (Tue) | 280 | 0.08 | 39.25 | 18.53 | 204 | 76 | 72.86% |
| Jan 14, 2026 (Wed) | 213 | 0.17 | 34.97 | 17.80 | 186 | 27 | 87.32% |
| Jan 15, 2026 (Thu) | 183 | 0.04 | 34.77 | 17.77 | 173 | 10 | 94.54% |
| Jan 16, 2026 (Fri) | 167 | 0.03 | 64.26 | 19.86 | 132 | 35 | 79.04% |
| Jan 17, 2026 (Sat) | 13 | 10.98 | 47.25 | 21.52 | 10 | 3 | 76.92% |
| Jan 18, 2026 (Sun) | 37 | 0.03 | 20.58 | 6.91 | 37 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 55 | 0.04 | 41.39 | 9.48 | 53 | 2 | 96.36% |
| Jan 20, 2026 (Tue) | 98 | -145.29 | 24.90 | 10.06 | 97 | 1 | 98.98% |
| Jan 21, 2026 (Wed) | 65 | 0.06 | 32.34 | 12.98 | 60 | 5 | 92.31% |
| Jan 22, 2026 (Thu) | 164 | 0.05 | 57.55 | 18.76 | 98 | 66 | 59.76% |
| Jan 23, 2026 (Fri) | 109 | 0.15 | 68.72 | 28.02 | 59 | 50 | 54.13% |
| Jan 24, 2026 (Sat) | 22 | 0.21 | 40.64 | 19.48 | 15 | 7 | 68.18% |
| Jan 25, 2026 (Sun) | 19 | 0.05 | 18.86 | 8.10 | 19 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 110 | 0.05 | 24.39 | 14.59 | 108 | 2 | 98.18% |
| Jan 27, 2026 (Tue) | 76 | 0.05 | 78.28 | 15.48 | 71 | 5 | 93.42% |
| Jan 28, 2026 (Wed) | 111 | 0.09 | 27.85 | 13.78 | 104 | 7 | 93.69% |
| Jan 29, 2026 (Thu) | 106 | 0.22 | 29.00 | 12.09 | 100 | 6 | 94.34% |
| Jan 30, 2026 (Fri) | 185 | 0.24 | 62.29 | 23.87 | 113 | 72 | 61.08% |