Day-wise SLA Report
Total Documents
2,884
All documents in periodWithin SLA
2,160
? 24 hoursExceeded SLA
724
> 24 hoursCompliance
74.90%
Overall rateAvg Processing Time
16.69 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 8 | 1.77 | 8.35 | 5.65 | 8 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 125 | 0.03 | 34.93 | 15.05 | 98 | 27 | 78.40% |
| Dec 02, 2025 (Tue) | 162 | 0.06 | 42.64 | 25.13 | 46 | 116 | 28.40% |
| Dec 03, 2025 (Wed) | 238 | 0.04 | 44.01 | 27.09 | 50 | 188 | 21.01% |
| Dec 04, 2025 (Thu) | 163 | 0.08 | 37.93 | 20.71 | 53 | 110 | 32.52% |
| Dec 05, 2025 (Fri) | 209 | 0.22 | 59.36 | 21.68 | 167 | 42 | 79.90% |
| Dec 06, 2025 (Sat) | 20 | 0.10 | 40.66 | 18.19 | 14 | 6 | 70.00% |
| Dec 07, 2025 (Sun) | 14 | 0.05 | 15.86 | 5.49 | 14 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 102 | 0.20 | 36.12 | 16.56 | 89 | 13 | 87.25% |
| Dec 09, 2025 (Tue) | 54 | 0.12 | 38.54 | 19.92 | 36 | 18 | 66.67% |
| Dec 10, 2025 (Wed) | 91 | 0.15 | 46.47 | 14.70 | 70 | 21 | 76.92% |
| Dec 11, 2025 (Thu) | 177 | 0.15 | 34.80 | 13.29 | 154 | 23 | 87.01% |
| Dec 12, 2025 (Fri) | 146 | 0.04 | 48.38 | 10.99 | 138 | 8 | 94.52% |
| Dec 13, 2025 (Sat) | 34 | 0.29 | 43.32 | 28.70 | 14 | 20 | 41.18% |
| Dec 14, 2025 (Sun) | 14 | 0.04 | 22.36 | 8.80 | 14 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 110 | 0.06 | 23.58 | 8.63 | 110 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 133 | 0.25 | 29.66 | 17.60 | 127 | 6 | 95.49% |
| Dec 17, 2025 (Wed) | 113 | 0.09 | 46.97 | 17.05 | 69 | 44 | 61.06% |
| Dec 18, 2025 (Thu) | 138 | 0.15 | 25.14 | 13.19 | 124 | 14 | 89.86% |
| Dec 19, 2025 (Fri) | 148 | 0.13 | 63.93 | 19.02 | 106 | 42 | 71.62% |
| Dec 20, 2025 (Sat) | 14 | 0.10 | 44.94 | 33.59 | 4 | 10 | 28.57% |
| Dec 21, 2025 (Sun) | 18 | 0.06 | 17.66 | 10.88 | 18 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 101 | 0.31 | 42.54 | 18.21 | 91 | 10 | 90.10% |
| Dec 23, 2025 (Tue) | 193 | 0.09 | 27.75 | 12.77 | 190 | 3 | 98.45% |
| Dec 24, 2025 (Wed) | 104 | 0.23 | 22.87 | 8.43 | 104 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 12 | 0.18 | 6.24 | 2.36 | 12 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 17 | 0.22 | 37.37 | 4.30 | 16 | 1 | 94.12% |
| Dec 27, 2025 (Sat) | 29 | 0.12 | 39.17 | 15.32 | 27 | 2 | 93.10% |
| Dec 28, 2025 (Sun) | 23 | 0.06 | 15.25 | 2.84 | 23 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 46 | 0.16 | 21.93 | 12.56 | 46 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 67 | 0.11 | 20.81 | 11.85 | 67 | 0 | 100.00% |