Day-wise SLA Report
Total Documents
2,447
All documents in periodWithin SLA
2,182
? 24 hoursExceeded SLA
265
> 24 hoursCompliance
89.17%
Overall rateAvg Processing Time
14.07 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 2 | 0.18 | 10.88 | 5.53 | 2 | 0 | 100.00% |
| Feb 01, 2026 (Sun) | 54 | 6.04 | 24.85 | 16.45 | 53 | 1 | 98.15% |
| Feb 02, 2026 (Mon) | 121 | 0.07 | 35.07 | 13.57 | 111 | 10 | 91.74% |
| Feb 03, 2026 (Tue) | 95 | 0.07 | 37.30 | 17.09 | 75 | 20 | 78.95% |
| Feb 04, 2026 (Wed) | 201 | 0.04 | 34.59 | 16.60 | 166 | 35 | 82.59% |
| Feb 05, 2026 (Thu) | 184 | 0.24 | 35.47 | 15.88 | 155 | 29 | 84.24% |
| Feb 06, 2026 (Fri) | 114 | 0.05 | 63.42 | 13.86 | 97 | 17 | 85.09% |
| Feb 07, 2026 (Sat) | 23 | 0.12 | 27.81 | 16.89 | 20 | 3 | 86.96% |
| Feb 08, 2026 (Sun) | 49 | 0.05 | 18.90 | 6.34 | 49 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 47 | 0.06 | 35.90 | 11.68 | 45 | 2 | 95.74% |
| Feb 10, 2026 (Tue) | 73 | 0.09 | 34.52 | 20.75 | 37 | 36 | 50.68% |
| Feb 11, 2026 (Wed) | 72 | 0.11 | 28.52 | 16.93 | 52 | 20 | 72.22% |
| Feb 12, 2026 (Thu) | 68 | 0.40 | 23.10 | 13.45 | 68 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 146 | 0.19 | 60.68 | 8.77 | 139 | 7 | 95.21% |
| Feb 14, 2026 (Sat) | 16 | 6.88 | 41.57 | 26.93 | 8 | 8 | 50.00% |
| Feb 15, 2026 (Sun) | 22 | 0.05 | 20.96 | 10.23 | 22 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 130 | 0.10 | 25.91 | 13.66 | 128 | 2 | 98.46% |
| Feb 17, 2026 (Tue) | 113 | 0.07 | 32.58 | 15.77 | 107 | 6 | 94.69% |
| Feb 18, 2026 (Wed) | 81 | 0.14 | 22.90 | 13.68 | 81 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 219 | 0.07 | 44.41 | 11.87 | 218 | 1 | 99.54% |
| Feb 20, 2026 (Fri) | 191 | 0.09 | 53.26 | 17.54 | 154 | 37 | 80.63% |
| Feb 21, 2026 (Sat) | 15 | 0.19 | 37.49 | 14.95 | 10 | 5 | 66.67% |
| Feb 22, 2026 (Sun) | 29 | 0.06 | 15.27 | 5.31 | 29 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 59 | 0.21 | 28.59 | 13.64 | 52 | 7 | 88.14% |
| Feb 24, 2026 (Tue) | 66 | 0.56 | 25.06 | 17.56 | 64 | 2 | 96.97% |
| Feb 25, 2026 (Wed) | 49 | 0.09 | 21.04 | 11.83 | 49 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 75 | 0.20 | 19.37 | 5.83 | 75 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 105 | 0.06 | 78.05 | 10.18 | 94 | 11 | 89.52% |
| Feb 28, 2026 (Sat) | 28 | 0.07 | 27.57 | 19.73 | 22 | 6 | 78.57% |