Day-wise SLA Report
Total Documents
2,675
All documents in periodWithin SLA
2,389
? 24 hoursExceeded SLA
286
> 24 hoursCompliance
89.31%
Overall rateAvg Processing Time
13.12 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 7 | 0.04 | 8.24 | 2.84 | 7 | 0 | 100.00% |
| Mar 01, 2026 (Sun) | 60 | 0.03 | 21.69 | 8.44 | 60 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 114 | 0.03 | 22.60 | 8.73 | 114 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 96 | 0.03 | 95.44 | 13.51 | 91 | 5 | 94.79% |
| Mar 04, 2026 (Wed) | 107 | 0.06 | 47.38 | 12.31 | 106 | 1 | 99.07% |
| Mar 05, 2026 (Thu) | 403 | 0.04 | 28.26 | 13.72 | 399 | 4 | 99.01% |
| Mar 06, 2026 (Fri) | 164 | 0.03 | 62.11 | 17.23 | 115 | 49 | 70.12% |
| Mar 07, 2026 (Sat) | 29 | 0.51 | 46.84 | 18.11 | 21 | 8 | 72.41% |
| Mar 08, 2026 (Sun) | 24 | 0.08 | 20.78 | 4.40 | 24 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 75 | 0.04 | 34.67 | 13.75 | 70 | 5 | 93.33% |
| Mar 10, 2026 (Tue) | 134 | 0.06 | 43.84 | 20.29 | 100 | 34 | 74.63% |
| Mar 11, 2026 (Wed) | 88 | 0.04 | 55.08 | 19.37 | 53 | 35 | 60.23% |
| Mar 12, 2026 (Thu) | 78 | 0.05 | 29.07 | 15.17 | 73 | 5 | 93.59% |
| Mar 13, 2026 (Fri) | 146 | 0.06 | 39.39 | 13.64 | 136 | 10 | 93.15% |
| Mar 14, 2026 (Sat) | 26 | 0.29 | 45.82 | 28.69 | 12 | 14 | 46.15% |
| Mar 15, 2026 (Sun) | 42 | 0.05 | 22.14 | 6.66 | 42 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 75 | 0.06 | 24.59 | 16.19 | 74 | 1 | 98.67% |
| Mar 17, 2026 (Tue) | 91 | 0.05 | 33.67 | 13.12 | 89 | 2 | 97.80% |
| Mar 18, 2026 (Wed) | 87 | 0.16 | 22.85 | 11.75 | 87 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 91 | 0.10 | 22.26 | 13.15 | 91 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 92 | 0.11 | 47.24 | 19.16 | 75 | 17 | 81.52% |
| Mar 21, 2026 (Sat) | 28 | 0.04 | 76.63 | 40.09 | 10 | 18 | 35.71% |
| Mar 22, 2026 (Sun) | 6 | 0.37 | 21.34 | 14.04 | 6 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 63 | -920.35 | 47.20 | -47.67 | 62 | 1 | 98.41% |
| Mar 24, 2026 (Tue) | 57 | 0.12 | 21.57 | 9.16 | 57 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 63 | 0.29 | 20.47 | 7.39 | 63 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 100 | 0.21 | 22.27 | 10.84 | 100 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 138 | 0.03 | 47.49 | 17.38 | 114 | 24 | 82.61% |
| Mar 28, 2026 (Sat) | 21 | 0.18 | 30.25 | 19.07 | 14 | 7 | 66.67% |
| Mar 29, 2026 (Sun) | 23 | 0.03 | 1.83 | 0.43 | 23 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 48 | 0.09 | 31.54 | 17.81 | 36 | 12 | 75.00% |