Day-wise SLA Report
Total Documents
969
All documents in periodWithin SLA
578
? 24 hoursExceeded SLA
391
> 24 hoursCompliance
59.65%
Overall rateAvg Processing Time
23.67 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 273 | 0.08 | 44.82 | 22.84 | 189 | 84 | 69.23% |
| Apr 02, 2026 (Thu) | 341 | 0.08 | 44.90 | 25.95 | 165 | 176 | 48.39% |
| Apr 03, 2026 (Fri) | 269 | 0.04 | 61.26 | 24.87 | 149 | 120 | 55.39% |
| Apr 04, 2026 (Sat) | 80 | 0.07 | 43.89 | 14.33 | 69 | 11 | 86.25% |
| Apr 05, 2026 (Sun) | 6 | 0.25 | 7.98 | 3.14 | 6 | 0 | 100.00% |