Day-wise SLA Report
Total Documents
362
All documents in periodWithin SLA
173
? 24 hoursExceeded SLA
189
> 24 hoursCompliance
47.79%
Overall rateAvg Processing Time
24.65 hrs
Average turnaround
Showing 1 to 12 of 12 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 38 | 13.15 | 28.31 | 23.18 | 24 | 14 | 63.16% |
| Dec 02, 2025 (Tue) | 65 | 17.26 | 45.50 | 37.39 | 5 | 60 | 7.69% |
| Dec 03, 2025 (Wed) | 2 | 31.90 | 41.32 | 36.61 | 0 | 2 | 0.00% |
| Dec 04, 2025 (Thu) | 17 | 20.79 | 40.49 | 32.18 | 1 | 16 | 5.88% |
| Dec 05, 2025 (Fri) | 18 | 6.62 | 61.55 | 25.73 | 12 | 6 | 66.67% |
| Dec 08, 2025 (Mon) | 7 | 13.36 | 17.60 | 14.48 | 7 | 0 | 100.00% |
| Dec 09, 2025 (Tue) | 6 | 13.80 | 25.90 | 21.31 | 5 | 1 | 83.33% |
| Dec 10, 2025 (Wed) | 87 | 7.61 | 36.34 | 25.10 | 7 | 80 | 8.05% |
| Dec 11, 2025 (Thu) | 6 | 3.24 | 25.57 | 18.87 | 4 | 2 | 66.67% |
| Dec 12, 2025 (Fri) | 8 | 17.03 | 62.08 | 36.59 | 4 | 4 | 50.00% |
| Dec 15, 2025 (Mon) | 36 | 11.20 | 20.69 | 16.08 | 36 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 72 | 10.62 | 26.44 | 15.69 | 68 | 4 | 94.44% |