Day-wise SLA Report
Total Documents
16
All documents in periodWithin SLA
14
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
87.50%
Overall rateAvg Processing Time
10.66 hrs
Average turnaround
Showing 1 to 11 of 11 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 05, 2026 (Mon) | 1 | 20.76 | 20.76 | 20.76 | 1 | 0 | 100.00% |
| Jan 07, 2026 (Wed) | 1 | 0.37 | 0.37 | 0.37 | 1 | 0 | 100.00% |
| Jan 09, 2026 (Fri) | 2 | 0.21 | 0.26 | 0.23 | 2 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 1 | 8.48 | 8.48 | 8.48 | 1 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 2 | 0.31 | 3.02 | 1.67 | 2 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 2 | 0.26 | 18.80 | 9.53 | 2 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 1 | 0.50 | 0.50 | 0.50 | 1 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 2 | 23.21 | 26.79 | 25.00 | 1 | 1 | 50.00% |
| Jan 21, 2026 (Wed) | 1 | 28.57 | 28.57 | 28.57 | 0 | 1 | 0.00% |
| Jan 23, 2026 (Fri) | 1 | 4.50 | 4.50 | 4.50 | 1 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 2 | 16.84 | 17.75 | 17.30 | 2 | 0 | 100.00% |