Day-wise SLA Report
Total Documents
19
All documents in periodWithin SLA
17
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
89.47%
Overall rateAvg Processing Time
12.30 hrs
Average turnaround
Showing 1 to 11 of 11 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 3 | 0.12 | 22.89 | 15.30 | 3 | 0 | 100.00% |
| Dec 04, 2025 (Thu) | 2 | 25.92 | 35.51 | 30.71 | 0 | 2 | 0.00% |
| Dec 11, 2025 (Thu) | 1 | 1.20 | 1.20 | 1.20 | 1 | 0 | 100.00% |
| Dec 13, 2025 (Sat) | 1 | 21.39 | 21.39 | 21.39 | 1 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 1 | 0.13 | 0.13 | 0.13 | 1 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 1 | 20.23 | 20.23 | 20.23 | 1 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 2 | 0.32 | 0.33 | 0.33 | 2 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 4 | 0.15 | 21.99 | 11.22 | 4 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 1 | 0.20 | 0.20 | 0.20 | 1 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 1 | 0.27 | 0.27 | 0.27 | 1 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 2 | 18.51 | 18.83 | 18.67 | 2 | 0 | 100.00% |