Day-wise SLA Report
Total Documents
15
All documents in periodWithin SLA
14
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
93.33%
Overall rateAvg Processing Time
12.87 hrs
Average turnaround
Showing 1 to 11 of 11 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 19.46 | 19.46 | 19.46 | 1 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 3 | 0.19 | 20.03 | 6.83 | 3 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 1 | 0.12 | 0.12 | 0.12 | 1 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 1 | 62.27 | 62.27 | 62.27 | 0 | 1 | 0.00% |
| Mar 11, 2026 (Wed) | 1 | 18.09 | 18.09 | 18.09 | 1 | 0 | 100.00% |
| Mar 12, 2026 (Thu) | 2 | 17.71 | 17.81 | 17.76 | 2 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 1 | 0.22 | 0.22 | 0.22 | 1 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 1 | 5.89 | 5.89 | 5.89 | 1 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 1 | 17.13 | 17.13 | 17.13 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 2 | 6.77 | 6.83 | 6.80 | 2 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 1 | 0.21 | 0.21 | 0.21 | 1 | 0 | 100.00% |