Day-wise SLA Report
Total Documents
451
All documents in periodWithin SLA
256
? 24 hoursExceeded SLA
195
> 24 hoursCompliance
56.76%
Overall rateAvg Processing Time
28.63 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 1 | 6.52 | 6.52 | 6.52 | 1 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 7 | 0.35 | 4.60 | 1.59 | 7 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 28 | 0.70 | 37.54 | 28.56 | 6 | 22 | 21.43% |
| Jan 03, 2026 (Sat) | 15 | 14.43 | 36.18 | 21.44 | 11 | 4 | 73.33% |
| Jan 04, 2026 (Sun) | 6 | 0.15 | 17.25 | 11.17 | 6 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 18 | 0.24 | 38.80 | 21.05 | 10 | 8 | 55.56% |
| Jan 06, 2026 (Tue) | 23 | 0.73 | 49.83 | 27.66 | 10 | 13 | 43.48% |
| Jan 07, 2026 (Wed) | 15 | 4.09 | 48.57 | 30.55 | 6 | 9 | 40.00% |
| Jan 08, 2026 (Thu) | 40 | 0.09 | 39.13 | 25.47 | 19 | 21 | 47.50% |
| Jan 09, 2026 (Fri) | 7 | 13.27 | 44.33 | 34.52 | 2 | 5 | 28.57% |
| Jan 10, 2026 (Sat) | 3 | 25.83 | 29.81 | 28.43 | 0 | 3 | 0.00% |
| Jan 11, 2026 (Sun) | 1 | 13.41 | 13.41 | 13.41 | 1 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 9 | 0.58 | 20.19 | 9.54 | 9 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 17 | 1.38 | 36.52 | 20.58 | 12 | 5 | 70.59% |
| Jan 14, 2026 (Wed) | 12 | 19.65 | 32.57 | 23.56 | 9 | 3 | 75.00% |
| Jan 15, 2026 (Thu) | 19 | 3.98 | 27.80 | 17.65 | 18 | 1 | 94.74% |
| Jan 16, 2026 (Fri) | 8 | 0.19 | 46.62 | 27.16 | 4 | 4 | 50.00% |
| Jan 19, 2026 (Mon) | 9 | 0.12 | 22.31 | 9.49 | 9 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 14 | 11.05 | 37.31 | 19.88 | 11 | 3 | 78.57% |
| Jan 21, 2026 (Wed) | 39 | 0.42 | 37.73 | 20.79 | 27 | 12 | 69.23% |
| Jan 22, 2026 (Thu) | 17 | 0.24 | 35.93 | 22.88 | 10 | 7 | 58.82% |
| Jan 23, 2026 (Fri) | 4 | 39.02 | 43.51 | 40.83 | 0 | 4 | 0.00% |
| Jan 24, 2026 (Sat) | 1 | 13.89 | 13.89 | 13.89 | 1 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 16 | 0.27 | 23.58 | 12.21 | 16 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 73 | 5.60 | 77.68 | 63.73 | 15 | 58 | 20.55% |
| Jan 28, 2026 (Wed) | 17 | 1.12 | 25.87 | 14.96 | 16 | 1 | 94.12% |
| Jan 29, 2026 (Thu) | 14 | 0.28 | 37.86 | 16.86 | 11 | 3 | 78.57% |
| Jan 30, 2026 (Fri) | 17 | 8.40 | 51.01 | 30.95 | 8 | 9 | 47.06% |
| Jan 31, 2026 (Sat) | 1 | 0.18 | 0.18 | 0.18 | 1 | 0 | 100.00% |