Day-wise SLA Report
Total Documents
516
All documents in periodWithin SLA
396
? 24 hoursExceeded SLA
120
> 24 hoursCompliance
76.74%
Overall rateAvg Processing Time
17.13 hrs
Average turnaround
Showing 1 to 28 of 28 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 1 | 10.65 | 10.65 | 10.65 | 1 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 21 | 0.34 | 33.81 | 13.82 | 16 | 5 | 76.19% |
| Dec 02, 2025 (Tue) | 38 | 14.25 | 45.95 | 28.80 | 14 | 24 | 36.84% |
| Dec 03, 2025 (Wed) | 12 | 3.89 | 27.94 | 17.04 | 8 | 4 | 66.67% |
| Dec 04, 2025 (Thu) | 31 | 0.15 | 38.48 | 27.42 | 5 | 26 | 16.13% |
| Dec 05, 2025 (Fri) | 8 | 0.97 | 62.12 | 32.45 | 4 | 4 | 50.00% |
| Dec 06, 2025 (Sat) | 1 | 2.09 | 2.09 | 2.09 | 1 | 0 | 100.00% |
| Dec 07, 2025 (Sun) | 1 | 18.18 | 18.18 | 18.18 | 1 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 1 | 25.07 | 25.07 | 25.07 | 0 | 1 | 0.00% |
| Dec 09, 2025 (Tue) | 9 | 1.69 | 24.57 | 19.28 | 6 | 3 | 66.67% |
| Dec 10, 2025 (Wed) | 8 | 1.93 | 26.28 | 21.69 | 5 | 3 | 62.50% |
| Dec 11, 2025 (Thu) | 37 | 0.07 | 29.76 | 17.60 | 28 | 9 | 75.68% |
| Dec 12, 2025 (Fri) | 32 | 0.56 | 30.19 | 12.13 | 30 | 2 | 93.75% |
| Dec 13, 2025 (Sat) | 1 | 15.97 | 15.97 | 15.97 | 1 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 8 | 1.13 | 15.80 | 11.68 | 8 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 11 | 1.52 | 38.18 | 18.14 | 10 | 1 | 90.91% |
| Dec 17, 2025 (Wed) | 17 | 0.27 | 27.80 | 21.03 | 12 | 5 | 70.59% |
| Dec 18, 2025 (Thu) | 32 | 0.14 | 37.55 | 12.49 | 28 | 4 | 87.50% |
| Dec 19, 2025 (Fri) | 26 | 0.73 | 46.38 | 21.30 | 16 | 10 | 61.54% |
| Dec 22, 2025 (Mon) | 18 | 3.36 | 34.57 | 20.04 | 14 | 4 | 77.78% |
| Dec 23, 2025 (Tue) | 97 | 0.12 | 25.17 | 12.20 | 86 | 11 | 88.66% |
| Dec 24, 2025 (Wed) | 11 | 1.15 | 23.50 | 11.94 | 11 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 3 | 0.35 | 6.25 | 3.55 | 3 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 6 | 2.79 | 33.01 | 19.47 | 3 | 3 | 50.00% |
| Dec 27, 2025 (Sat) | 14 | 0.17 | 23.31 | 13.95 | 14 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 27 | 0.77 | 22.91 | 14.67 | 27 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 36 | 4.92 | 18.59 | 16.14 | 36 | 0 | 100.00% |
| Dec 31, 2025 (Wed) | 9 | 0.33 | 24.49 | 11.20 | 8 | 1 | 88.89% |