Day-wise SLA Report
Total Documents
246
All documents in periodWithin SLA
180
? 24 hoursExceeded SLA
66
> 24 hoursCompliance
73.17%
Overall rateAvg Processing Time
20.47 hrs
Average turnaround
Showing 1 to 27 of 27 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 1 | 5.66 | 5.66 | 5.66 | 1 | 0 | 100.00% |
| Feb 01, 2026 (Sun) | 2 | 15.41 | 21.38 | 18.40 | 2 | 0 | 100.00% |
| Feb 02, 2026 (Mon) | 23 | 0.15 | 35.13 | 17.58 | 22 | 1 | 95.65% |
| Feb 03, 2026 (Tue) | 6 | 5.70 | 35.99 | 20.43 | 3 | 3 | 50.00% |
| Feb 04, 2026 (Wed) | 10 | 8.47 | 32.10 | 22.42 | 5 | 5 | 50.00% |
| Feb 05, 2026 (Thu) | 31 | 0.16 | 26.31 | 19.45 | 23 | 8 | 74.19% |
| Feb 06, 2026 (Fri) | 18 | 1.28 | 62.59 | 29.92 | 9 | 9 | 50.00% |
| Feb 09, 2026 (Mon) | 12 | 0.08 | 19.48 | 9.39 | 12 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 8 | 4.54 | 33.91 | 23.59 | 3 | 5 | 37.50% |
| Feb 11, 2026 (Wed) | 4 | 2.21 | 22.25 | 12.61 | 4 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 4 | 18.28 | 22.97 | 20.98 | 4 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 5 | 0.64 | 18.65 | 11.60 | 5 | 0 | 100.00% |
| Feb 14, 2026 (Sat) | 2 | 0.05 | 0.17 | 0.11 | 2 | 0 | 100.00% |
| Feb 15, 2026 (Sun) | 1 | 0.49 | 0.49 | 0.49 | 1 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 3 | 13.95 | 39.08 | 24.36 | 2 | 1 | 66.67% |
| Feb 17, 2026 (Tue) | 7 | 16.37 | 24.75 | 19.59 | 6 | 1 | 85.71% |
| Feb 18, 2026 (Wed) | 2 | 19.02 | 21.00 | 20.01 | 2 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 7 | 0.11 | 20.86 | 12.87 | 7 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 25 | 0.44 | 50.92 | 38.47 | 4 | 21 | 16.00% |
| Feb 21, 2026 (Sat) | 6 | 16.30 | 40.29 | 24.50 | 4 | 2 | 66.67% |
| Feb 22, 2026 (Sun) | 2 | 16.54 | 17.25 | 16.89 | 2 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 6 | 12.01 | 20.44 | 17.50 | 6 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 9 | 19.04 | 24.20 | 21.77 | 7 | 2 | 77.78% |
| Feb 25, 2026 (Wed) | 5 | 13.73 | 20.06 | 16.95 | 5 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 2 | 0.05 | 4.01 | 2.03 | 2 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 20 | 0.05 | 50.35 | 10.33 | 18 | 2 | 90.00% |
| Feb 28, 2026 (Sat) | 25 | 0.14 | 36.84 | 21.05 | 19 | 6 | 76.00% |