Day-wise SLA Report
Total Documents
311
All documents in periodWithin SLA
230
? 24 hoursExceeded SLA
81
> 24 hoursCompliance
73.95%
Overall rateAvg Processing Time
19.86 hrs
Average turnaround
Showing 1 to 30 of 30 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 3 | 4.95 | 28.48 | 13.28 | 2 | 1 | 66.67% |
| Mar 01, 2026 (Sun) | 3 | 2.31 | 6.94 | 4.24 | 3 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 14 | 0.26 | 21.61 | 9.12 | 14 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 19 | 0.72 | 32.21 | 23.69 | 11 | 8 | 57.89% |
| Mar 04, 2026 (Wed) | 5 | 5.59 | 21.99 | 11.17 | 5 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 7 | 2.97 | 27.28 | 16.45 | 5 | 2 | 71.43% |
| Mar 06, 2026 (Fri) | 19 | 2.68 | 54.10 | 24.38 | 13 | 6 | 68.42% |
| Mar 07, 2026 (Sat) | 10 | 2.87 | 22.71 | 15.47 | 10 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 3 | 19.56 | 31.97 | 24.11 | 2 | 1 | 66.67% |
| Mar 10, 2026 (Tue) | 10 | 2.15 | 42.24 | 25.84 | 5 | 5 | 50.00% |
| Mar 11, 2026 (Wed) | 8 | 18.43 | 29.37 | 25.10 | 4 | 4 | 50.00% |
| Mar 12, 2026 (Thu) | 12 | 15.86 | 26.93 | 21.98 | 8 | 4 | 66.67% |
| Mar 13, 2026 (Fri) | 39 | 1.01 | 47.91 | 19.99 | 29 | 10 | 74.36% |
| Mar 14, 2026 (Sat) | 1 | 17.35 | 17.35 | 17.35 | 1 | 0 | 100.00% |
| Mar 15, 2026 (Sun) | 4 | 6.21 | 12.73 | 8.40 | 4 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 3 | 1.23 | 21.94 | 14.09 | 3 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 7 | 3.27 | 17.96 | 11.50 | 7 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 6 | 2.43 | 18.71 | 10.69 | 6 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 19 | 0.20 | 28.47 | 18.02 | 16 | 3 | 84.21% |
| Mar 20, 2026 (Fri) | 29 | 0.13 | 52.36 | 25.21 | 18 | 11 | 62.07% |
| Mar 21, 2026 (Sat) | 5 | 1.12 | 42.60 | 28.70 | 2 | 3 | 40.00% |
| Mar 23, 2026 (Mon) | 9 | 0.85 | 19.91 | 10.70 | 9 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 5 | 2.23 | 80.83 | 21.09 | 4 | 1 | 80.00% |
| Mar 25, 2026 (Wed) | 4 | 2.97 | 11.48 | 5.12 | 4 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 14 | 0.16 | 25.57 | 17.04 | 12 | 2 | 85.71% |
| Mar 27, 2026 (Fri) | 28 | 0.18 | 56.53 | 30.82 | 13 | 15 | 46.43% |
| Mar 28, 2026 (Sat) | 8 | 12.41 | 34.60 | 18.81 | 7 | 1 | 87.50% |
| Mar 29, 2026 (Sun) | 2 | 1.90 | 11.09 | 6.49 | 2 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 11 | 0.14 | 31.52 | 10.80 | 10 | 1 | 90.91% |
| Mar 31, 2026 (Tue) | 4 | 22.99 | 37.87 | 30.20 | 1 | 3 | 25.00% |