Day-wise SLA Report
Total Documents
73
All documents in periodWithin SLA
11
? 24 hoursExceeded SLA
62
> 24 hoursCompliance
15.07%
Overall rateAvg Processing Time
36.22 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 31, 2026 (Tue) | 1 | 22.08 | 22.08 | 22.08 | 1 | 0 | 100.00% |
| Apr 01, 2026 (Wed) | 6 | 0.02 | 65.10 | 28.15 | 3 | 3 | 50.00% |
| Apr 02, 2026 (Thu) | 43 | 0.10 | 44.50 | 35.56 | 4 | 39 | 9.30% |
| Apr 03, 2026 (Fri) | 23 | 9.30 | 69.12 | 40.17 | 3 | 20 | 13.04% |