Day-wise SLA Report

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January 2026 Hendriksen & Breugem Beheer B.V.

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Total Documents

109

All documents in period
Within SLA

102

? 24 hours
Exceeded SLA

7

> 24 hours
Compliance

93.58%

Overall rate
Avg Processing Time

11.07 hrs

Average turnaround
Showing 1 to 21 of 21 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 01, 2026 (Thu) 8 0.34 2.89 0.79 8 0 100.00%
Jan 02, 2026 (Fri) 4 0.61 1.16 0.79 4 0 100.00%
Jan 05, 2026 (Mon) 11 0.22 27.61 9.84 10 1 90.91%
Jan 06, 2026 (Tue) 3 18.67 22.43 19.94 3 0 100.00%
Jan 07, 2026 (Wed) 2 0.06 23.20 11.63 2 0 100.00%
Jan 08, 2026 (Thu) 16 0.34 30.36 18.74 13 3 81.25%
Jan 11, 2026 (Sun) 6 1.39 16.00 10.66 6 0 100.00%
Jan 14, 2026 (Wed) 2 43.85 43.85 43.85 0 2 0.00%
Jan 15, 2026 (Thu) 1 0.31 0.31 0.31 1 0 100.00%
Jan 16, 2026 (Fri) 1 18.95 18.95 18.95 1 0 100.00%
Jan 19, 2026 (Mon) 10 0.18 20.85 7.37 10 0 100.00%
Jan 20, 2026 (Tue) 1 1.26 1.26 1.26 1 0 100.00%
Jan 21, 2026 (Wed) 1 6.40 6.40 6.40 1 0 100.00%
Jan 22, 2026 (Thu) 1 21.33 21.33 21.33 1 0 100.00%
Jan 23, 2026 (Fri) 3 0.48 4.19 1.80 3 0 100.00%
Jan 25, 2026 (Sun) 1 9.22 9.22 9.22 1 0 100.00%
Jan 26, 2026 (Mon) 21 0.15 20.61 8.34 21 0 100.00%
Jan 27, 2026 (Tue) 4 7.97 17.07 13.37 4 0 100.00%
Jan 28, 2026 (Wed) 1 15.64 15.64 15.64 1 0 100.00%
Jan 29, 2026 (Thu) 8 2.83 23.40 15.36 8 0 100.00%
Jan 30, 2026 (Fri) 4 6.93 26.30 12.71 3 1 75.00%