Day-wise SLA Report

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December 2025 Hendriksen & Breugem Beheer B.V.

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Total Documents

93

All documents in period
Within SLA

66

? 24 hours
Exceeded SLA

27

> 24 hours
Compliance

70.97%

Overall rate
Avg Processing Time

16.34 hrs

Average turnaround
Showing 1 to 17 of 17 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 5 1.88 23.09 15.91 5 0 100.00%
Dec 03, 2025 (Wed) 3 1.97 43.74 24.16 1 2 33.33%
Dec 04, 2025 (Thu) 23 0.08 36.49 21.91 5 18 21.74%
Dec 05, 2025 (Fri) 3 20.21 46.82 29.17 2 1 66.67%
Dec 08, 2025 (Mon) 2 19.76 25.90 22.83 1 1 50.00%
Dec 09, 2025 (Tue) 2 18.81 24.64 21.72 1 1 50.00%
Dec 10, 2025 (Wed) 3 21.30 23.06 21.89 3 0 100.00%
Dec 11, 2025 (Thu) 2 7.48 22.28 14.88 2 0 100.00%
Dec 12, 2025 (Fri) 3 1.40 20.78 7.87 3 0 100.00%
Dec 15, 2025 (Mon) 13 0.09 20.39 10.72 13 0 100.00%
Dec 18, 2025 (Thu) 9 0.27 22.77 7.09 9 0 100.00%
Dec 22, 2025 (Mon) 6 2.86 37.06 22.80 2 4 33.33%
Dec 23, 2025 (Tue) 11 0.27 21.16 15.80 11 0 100.00%
Dec 24, 2025 (Wed) 1 14.76 14.76 14.76 1 0 100.00%
Dec 29, 2025 (Mon) 1 17.89 17.89 17.89 1 0 100.00%
Dec 30, 2025 (Tue) 5 0.25 12.17 3.84 5 0 100.00%
Dec 31, 2025 (Wed) 1 2.19 2.19 2.19 1 0 100.00%