Day-wise SLA Report

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February 2026 Hendriksen & Breugem Beheer B.V.

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Total Documents

83

All documents in period
Within SLA

80

? 24 hours
Exceeded SLA

3

> 24 hours
Compliance

96.39%

Overall rate
Avg Processing Time

9.50 hrs

Average turnaround
Showing 1 to 20 of 20 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 01, 2026 (Sun) 2 16.45 18.04 17.25 2 0 100.00%
Feb 02, 2026 (Mon) 14 0.23 20.02 8.43 14 0 100.00%
Feb 03, 2026 (Tue) 3 18.54 20.94 19.41 3 0 100.00%
Feb 05, 2026 (Thu) 4 1.87 14.81 5.89 4 0 100.00%
Feb 06, 2026 (Fri) 5 0.31 23.42 5.82 5 0 100.00%
Feb 09, 2026 (Mon) 14 1.14 21.70 6.63 14 0 100.00%
Feb 10, 2026 (Tue) 2 25.01 25.82 25.42 0 2 0.00%
Feb 11, 2026 (Wed) 1 10.58 10.58 10.58 1 0 100.00%
Feb 12, 2026 (Thu) 13 0.13 20.30 9.34 13 0 100.00%
Feb 13, 2026 (Fri) 1 1.06 1.06 1.06 1 0 100.00%
Feb 16, 2026 (Mon) 2 5.27 5.75 5.51 2 0 100.00%
Feb 17, 2026 (Tue) 2 16.46 20.57 18.52 2 0 100.00%
Feb 19, 2026 (Thu) 5 5.73 21.78 15.74 5 0 100.00%
Feb 20, 2026 (Fri) 3 1.09 2.65 1.68 3 0 100.00%
Feb 22, 2026 (Sun) 1 8.82 8.82 8.82 1 0 100.00%
Feb 23, 2026 (Mon) 4 4.68 23.24 15.01 4 0 100.00%
Feb 24, 2026 (Tue) 1 4.79 4.79 4.79 1 0 100.00%
Feb 26, 2026 (Thu) 3 1.29 4.95 2.54 3 0 100.00%
Feb 27, 2026 (Fri) 2 0.89 9.98 5.44 2 0 100.00%
Feb 28, 2026 (Sat) 1 24.87 24.87 24.87 0 1 0.00%