Day-wise SLA Report
Total Documents
99
All documents in periodWithin SLA
94
? 24 hoursExceeded SLA
5
> 24 hoursCompliance
94.95%
Overall rateAvg Processing Time
10.94 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 3 | 2.45 | 21.80 | 9.22 | 3 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 15 | 1.40 | 20.88 | 5.34 | 15 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 10 | 0.35 | 7.49 | 3.45 | 10 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 18 | 0.22 | 8.89 | 4.42 | 18 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 4 | 3.46 | 42.50 | 22.19 | 2 | 2 | 50.00% |
| Mar 09, 2026 (Mon) | 3 | 1.94 | 6.89 | 4.89 | 3 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 6 | 0.05 | 27.60 | 15.09 | 5 | 1 | 83.33% |
| Mar 12, 2026 (Thu) | 8 | 1.02 | 23.42 | 15.99 | 8 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 2 | 21.11 | 21.25 | 21.18 | 2 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 5 | 3.39 | 21.80 | 14.04 | 5 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 7 | 13.43 | 43.88 | 22.68 | 6 | 1 | 85.71% |
| Mar 23, 2026 (Mon) | 3 | 6.10 | 19.64 | 14.26 | 3 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 1 | 4.45 | 4.45 | 4.45 | 1 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 2 | 1.82 | 4.60 | 3.21 | 2 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 3 | 6.58 | 17.20 | 10.14 | 3 | 0 | 100.00% |
| Mar 28, 2026 (Sat) | 1 | 25.69 | 25.69 | 25.69 | 0 | 1 | 0.00% |
| Mar 30, 2026 (Mon) | 3 | 0.55 | 22.59 | 14.28 | 3 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 5 | 22.98 | 23.56 | 23.16 | 5 | 0 | 100.00% |