Day-wise SLA Report


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April 2026 Hendriksen & Breugem Beheer B.V.

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Total Documents

35

All documents in period
Within SLA

32

? 24 hours
Exceeded SLA

3

> 24 hours
Compliance

91.43%

Overall rate
Avg Processing Time

11.98 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 6 0.83 25.86 15.93 5 1 83.33%
Apr 02, 2026 (Thu) 9 0.33 22.64 12.50 9 0 100.00%
Apr 03, 2026 (Fri) 20 0.04 27.73 10.56 18 2 90.00%