Day-wise SLA Report
Total Documents
35
All documents in periodWithin SLA
32
? 24 hoursExceeded SLA
3
> 24 hoursCompliance
91.43%
Overall rateAvg Processing Time
11.98 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 6 | 0.83 | 25.86 | 15.93 | 5 | 1 | 83.33% |
| Apr 02, 2026 (Thu) | 9 | 0.33 | 22.64 | 12.50 | 9 | 0 | 100.00% |
| Apr 03, 2026 (Fri) | 20 | 0.04 | 27.73 | 10.56 | 18 | 2 | 90.00% |