Day-wise SLA Report


Previous Month

March 2026 Hotel Arena

Next Month
Total Documents

3

All documents in period
Within SLA

1

? 24 hours
Exceeded SLA

2

> 24 hours
Compliance

33.33%

Overall rate
Avg Processing Time

34.46 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Mar 03, 2026 (Tue) 1 36.39 36.39 36.39 0 1 0.00%
Mar 20, 2026 (Fri) 1 48.38 48.38 48.38 0 1 0.00%
Mar 30, 2026 (Mon) 1 18.60 18.60 18.60 1 0 100.00%