Day-wise SLA Report

Previous Month

December 2025 HuCo B.V.

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Total Documents

88

All documents in period
Within SLA

64

? 24 hours
Exceeded SLA

24

> 24 hours
Compliance

72.73%

Overall rate
Avg Processing Time

17.61 hrs

Average turnaround
Showing 1 to 20 of 20 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 5 4.32 19.62 13.55 5 0 100.00%
Dec 02, 2025 (Tue) 4 14.36 36.38 25.09 2 2 50.00%
Dec 03, 2025 (Wed) 2 28.86 40.74 34.80 0 2 0.00%
Dec 04, 2025 (Thu) 12 24.90 37.46 28.22 0 12 0.00%
Dec 05, 2025 (Fri) 10 1.05 21.35 18.57 10 0 100.00%
Dec 08, 2025 (Mon) 2 7.64 7.76 7.70 2 0 100.00%
Dec 09, 2025 (Tue) 10 0.34 36.68 9.99 9 1 90.00%
Dec 10, 2025 (Wed) 2 0.33 2.98 1.65 2 0 100.00%
Dec 12, 2025 (Fri) 5 1.02 22.92 10.88 5 0 100.00%
Dec 15, 2025 (Mon) 4 2.55 15.54 6.24 4 0 100.00%
Dec 16, 2025 (Tue) 1 7.25 7.25 7.25 1 0 100.00%
Dec 17, 2025 (Wed) 4 8.11 19.76 11.20 4 0 100.00%
Dec 18, 2025 (Thu) 1 3.61 3.61 3.61 1 0 100.00%
Dec 19, 2025 (Fri) 14 0.53 58.48 23.25 8 6 57.14%
Dec 20, 2025 (Sat) 1 45.12 45.12 45.12 0 1 0.00%
Dec 22, 2025 (Mon) 4 3.22 23.43 16.42 4 0 100.00%
Dec 23, 2025 (Tue) 2 17.47 21.41 19.44 2 0 100.00%
Dec 24, 2025 (Wed) 2 5.49 17.87 11.68 2 0 100.00%
Dec 29, 2025 (Mon) 2 1.18 19.64 10.41 2 0 100.00%
Dec 30, 2025 (Tue) 1 15.10 15.10 15.10 1 0 100.00%