Day-wise SLA Report
Total Documents
83
All documents in periodWithin SLA
77
? 24 hoursExceeded SLA
6
> 24 hoursCompliance
92.77%
Overall rateAvg Processing Time
12.57 hrs
Average turnaround
Showing 1 to 20 of 20 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 4 | 4.53 | 21.50 | 12.89 | 4 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 4 | 9.68 | 25.88 | 18.43 | 3 | 1 | 75.00% |
| Feb 04, 2026 (Wed) | 4 | 15.56 | 32.86 | 24.30 | 2 | 2 | 50.00% |
| Feb 05, 2026 (Thu) | 3 | 0.39 | 5.75 | 2.98 | 3 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 13 | 2.11 | 25.36 | 13.91 | 12 | 1 | 92.31% |
| Feb 09, 2026 (Mon) | 2 | 1.47 | 2.55 | 2.01 | 2 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 4 | 8.24 | 24.65 | 16.47 | 3 | 1 | 75.00% |
| Feb 11, 2026 (Wed) | 3 | 2.12 | 20.95 | 12.96 | 3 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 6 | 5.50 | 21.91 | 15.74 | 6 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 4 | 8.13 | 20.28 | 15.00 | 4 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 1 | 2.15 | 2.15 | 2.15 | 1 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 2 | 9.79 | 18.84 | 14.31 | 2 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 2 | 2.58 | 2.93 | 2.75 | 2 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 8 | 0.91 | 22.97 | 11.57 | 8 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 8 | 5.72 | 34.33 | 14.03 | 7 | 1 | 87.50% |
| Feb 23, 2026 (Mon) | 2 | 18.49 | 20.05 | 19.27 | 2 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 4 | 0.35 | 19.24 | 7.85 | 4 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 17.30 | 17.30 | 17.30 | 1 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 2 | 2.35 | 3.12 | 2.73 | 2 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 6 | 0.71 | 13.81 | 5.75 | 6 | 0 | 100.00% |