Day-wise SLA Report
Total Documents
82
All documents in periodWithin SLA
78
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
95.12%
Overall rateAvg Processing Time
12.95 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 17.62 | 17.62 | 17.62 | 1 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 3 | 15.58 | 20.46 | 17.23 | 3 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 26 | 2.68 | 29.29 | 16.18 | 23 | 3 | 88.46% |
| Mar 06, 2026 (Fri) | 8 | 2.63 | 21.44 | 13.35 | 8 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 4 | 4.92 | 12.18 | 7.44 | 4 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 2 | 8.84 | 27.97 | 18.40 | 1 | 1 | 50.00% |
| Mar 11, 2026 (Wed) | 3 | 10.22 | 23.59 | 14.75 | 3 | 0 | 100.00% |
| Mar 12, 2026 (Thu) | 1 | 4.98 | 4.98 | 4.98 | 1 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 10 | 2.18 | 19.57 | 8.50 | 10 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 3 | 3.30 | 3.72 | 3.50 | 3 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 2 | 3.99 | 16.90 | 10.45 | 2 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 1 | 17.82 | 17.82 | 17.82 | 1 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 7 | 6.15 | 17.97 | 12.10 | 7 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 3 | 2.25 | 14.67 | 8.92 | 3 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 4 | 3.02 | 19.43 | 11.49 | 4 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 1 | 20.38 | 20.38 | 20.38 | 1 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 2 | 2.99 | 15.90 | 9.45 | 2 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 1 | 18.22 | 18.22 | 18.22 | 1 | 0 | 100.00% |