Day-wise SLA Report
Total Documents
27
All documents in periodWithin SLA
20
? 24 hoursExceeded SLA
7
> 24 hoursCompliance
74.07%
Overall rateAvg Processing Time
22.58 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 7 | 21.14 | 42.99 | 29.14 | 4 | 3 | 57.14% |
| Apr 02, 2026 (Thu) | 9 | 0.89 | 40.17 | 21.63 | 7 | 2 | 77.78% |
| Apr 03, 2026 (Fri) | 11 | 9.39 | 45.58 | 19.19 | 9 | 2 | 81.82% |