Day-wise SLA Report


Previous Month

March 2026 JK Montage Budel

Next Month
Total Documents

29

All documents in period
Within SLA

27

? 24 hours
Exceeded SLA

2

> 24 hours
Compliance

93.10%

Overall rate
Avg Processing Time

13.43 hrs

Average turnaround
Showing 1 to 4 of 4 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Mar 04, 2026 (Wed) 10 0.27 20.30 13.64 10 0 100.00%
Mar 09, 2026 (Mon) 6 18.30 25.40 20.75 4 2 66.67%
Mar 24, 2026 (Tue) 9 0.97 19.90 3.74 9 0 100.00%
Mar 31, 2026 (Tue) 4 22.96 23.99 23.73 4 0 100.00%