Day-wise SLA Report
Total Documents
29
All documents in periodWithin SLA
27
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
93.10%
Overall rateAvg Processing Time
13.43 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 04, 2026 (Wed) | 10 | 0.27 | 20.30 | 13.64 | 10 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 6 | 18.30 | 25.40 | 20.75 | 4 | 2 | 66.67% |
| Mar 24, 2026 (Tue) | 9 | 0.97 | 19.90 | 3.74 | 9 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 4 | 22.96 | 23.99 | 23.73 | 4 | 0 | 100.00% |