Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

February 2026 JL Traineeship

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Total Documents

1,845

All documents in period

Within SLA

1,338

? 24 hours

Exceeded SLA

507

> 24 hours

Compliance

72.52%

Overall rate

Avg Processing Time

16.22 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Feb 14, 2026 (Sat)	1,188	11.76	33.16	20.81	683	505	57.49%
Feb 15, 2026 (Sun)	612	0.56	17.10	7.22	612	0	100.00%
Feb 16, 2026 (Mon)	3	1.02	1.03	1.02	3	0	100.00%
Feb 18, 2026 (Wed)	6	19.73	19.89	19.80	6	0	100.00%
Feb 19, 2026 (Thu)	32	15.31	18.36	16.89	32	0	100.00%
Feb 20, 2026 (Fri)	4	22.82	40.45	31.62	2	2	50.00%