Day-wise SLA Report
Total Documents
169
All documents in periodWithin SLA
147
? 24 hoursExceeded SLA
22
> 24 hoursCompliance
86.98%
Overall rateAvg Processing Time
11.66 hrs
Average turnaround
Showing 1 to 23 of 23 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 01, 2026 (Thu) | 1 | 0.04 | 0.04 | 0.04 | 1 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 2 | 21.22 | 34.16 | 27.69 | 1 | 1 | 50.00% |
| Jan 06, 2026 (Tue) | 11 | 20.66 | 31.68 | 24.36 | 9 | 2 | 81.82% |
| Jan 07, 2026 (Wed) | 6 | 0.05 | 41.05 | 20.39 | 5 | 1 | 83.33% |
| Jan 08, 2026 (Thu) | 1 | 24.48 | 24.48 | 24.48 | 0 | 1 | 0.00% |
| Jan 09, 2026 (Fri) | 6 | 0.21 | 38.91 | 19.00 | 4 | 2 | 66.67% |
| Jan 10, 2026 (Sat) | 9 | 0.39 | 25.05 | 16.37 | 8 | 1 | 88.89% |
| Jan 11, 2026 (Sun) | 1 | 6.50 | 6.50 | 6.50 | 1 | 0 | 100.00% |
| Jan 14, 2026 (Wed) | 4 | 3.81 | 32.21 | 19.09 | 3 | 1 | 75.00% |
| Jan 15, 2026 (Thu) | 4 | 10.69 | 34.72 | 21.55 | 3 | 1 | 75.00% |
| Jan 16, 2026 (Fri) | 12 | 16.71 | 46.65 | 33.56 | 5 | 7 | 41.67% |
| Jan 17, 2026 (Sat) | 1 | 3.67 | 3.67 | 3.67 | 1 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 12 | 2.22 | 20.94 | 11.52 | 12 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 2 | 21.36 | 22.48 | 21.92 | 2 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 5 | 1.01 | 28.92 | 12.21 | 3 | 2 | 60.00% |
| Jan 22, 2026 (Thu) | 3 | 0.03 | 13.13 | 4.42 | 3 | 0 | 100.00% |
| Jan 23, 2026 (Fri) | 4 | 0.20 | 39.06 | 15.63 | 3 | 1 | 75.00% |
| Jan 24, 2026 (Sat) | 1 | 25.45 | 25.45 | 25.45 | 0 | 1 | 0.00% |
| Jan 27, 2026 (Tue) | 5 | 0.14 | 21.29 | 14.72 | 5 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 6 | 0.59 | 19.10 | 12.78 | 6 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 3 | 0.23 | 24.64 | 11.80 | 2 | 1 | 66.67% |
| Jan 30, 2026 (Fri) | 68 | 0.11 | 1.62 | 1.56 | 68 | 0 | 100.00% |
| Jan 31, 2026 (Sat) | 2 | 12.91 | 15.62 | 14.27 | 2 | 0 | 100.00% |