Day-wise SLA Report

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December 2025 Joost de Vries Grond- en Sloopwerken B.V.

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Total Documents

184

All documents in period
Within SLA

168

? 24 hours
Exceeded SLA

16

> 24 hours
Compliance

91.30%

Overall rate
Avg Processing Time

10.20 hrs

Average turnaround
Showing 1 to 26 of 26 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 1 20.08 20.08 20.08 1 0 100.00%
Dec 03, 2025 (Wed) 4 26.11 37.39 29.89 0 4 0.00%
Dec 04, 2025 (Thu) 7 0.56 28.92 21.56 3 4 42.86%
Dec 05, 2025 (Fri) 2 0.82 43.73 22.28 1 1 50.00%
Dec 06, 2025 (Sat) 1 21.69 21.69 21.69 1 0 100.00%
Dec 08, 2025 (Mon) 2 21.52 23.16 22.34 2 0 100.00%
Dec 09, 2025 (Tue) 5 7.02 71.73 33.24 2 3 40.00%
Dec 10, 2025 (Wed) 8 0.03 23.11 13.11 8 0 100.00%
Dec 11, 2025 (Thu) 7 1.33 16.04 10.66 7 0 100.00%
Dec 12, 2025 (Fri) 8 0.05 19.64 7.43 8 0 100.00%
Dec 13, 2025 (Sat) 3 0.41 40.68 24.48 1 2 33.33%
Dec 15, 2025 (Mon) 2 14.32 14.32 14.32 2 0 100.00%
Dec 16, 2025 (Tue) 9 8.58 23.53 18.27 9 0 100.00%
Dec 17, 2025 (Wed) 18 0.41 22.40 13.30 18 0 100.00%
Dec 18, 2025 (Thu) 4 0.68 12.55 5.32 4 0 100.00%
Dec 19, 2025 (Fri) 4 0.14 39.08 11.67 3 1 75.00%
Dec 20, 2025 (Sat) 1 44.97 44.97 44.97 0 1 0.00%
Dec 22, 2025 (Mon) 5 6.90 19.90 14.85 5 0 100.00%
Dec 23, 2025 (Tue) 5 0.17 18.67 11.47 5 0 100.00%
Dec 24, 2025 (Wed) 8 0.22 20.00 6.28 8 0 100.00%
Dec 26, 2025 (Fri) 1 0.49 0.49 0.49 1 0 100.00%
Dec 27, 2025 (Sat) 64 0.63 2.63 2.58 64 0 100.00%
Dec 28, 2025 (Sun) 1 18.48 18.48 18.48 1 0 100.00%
Dec 29, 2025 (Mon) 1 15.56 15.56 15.56 1 0 100.00%
Dec 30, 2025 (Tue) 6 3.00 18.23 7.49 6 0 100.00%
Dec 31, 2025 (Wed) 7 0.32 5.70 3.39 7 0 100.00%