Day-wise SLA Report
Total Documents
145
All documents in periodWithin SLA
77
? 24 hoursExceeded SLA
68
> 24 hoursCompliance
53.10%
Overall rateAvg Processing Time
17.86 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 01, 2026 (Sun) | 3 | 2.59 | 8.15 | 5.59 | 3 | 0 | 100.00% |
| Feb 02, 2026 (Mon) | 9 | 0.25 | 26.73 | 13.11 | 8 | 1 | 88.89% |
| Feb 03, 2026 (Tue) | 13 | 0.24 | 35.22 | 17.46 | 12 | 1 | 92.31% |
| Feb 04, 2026 (Wed) | 3 | 0.22 | 21.32 | 10.10 | 3 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 7 | 0.03 | 21.67 | 11.21 | 7 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 1 | 3.06 | 3.06 | 3.06 | 1 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 7 | 0.09 | 20.16 | 6.53 | 7 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 6 | 0.10 | 18.83 | 9.38 | 6 | 0 | 100.00% |
| Feb 11, 2026 (Wed) | 5 | 3.34 | 21.07 | 14.29 | 5 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 3 | 7.31 | 14.83 | 10.14 | 3 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 1 | 8.62 | 8.62 | 8.62 | 1 | 0 | 100.00% |
| Feb 14, 2026 (Sat) | 1 | 39.72 | 39.72 | 39.72 | 0 | 1 | 0.00% |
| Feb 16, 2026 (Mon) | 3 | 2.49 | 18.59 | 13.07 | 3 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 1 | 17.86 | 17.86 | 17.86 | 1 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 3 | 0.27 | 21.26 | 8.85 | 3 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 2 | 17.88 | 17.91 | 17.90 | 2 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 4 | 0.30 | 0.50 | 0.42 | 4 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 1 | 15.77 | 15.77 | 15.77 | 1 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 5.64 | 5.64 | 5.64 | 1 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 69 | 0.22 | 25.73 | 24.27 | 4 | 65 | 5.80% |
| Feb 28, 2026 (Sat) | 2 | 23.13 | 23.60 | 23.36 | 2 | 0 | 100.00% |