Day-wise SLA Report
Total Documents
83
All documents in periodWithin SLA
77
? 24 hoursExceeded SLA
6
> 24 hoursCompliance
92.77%
Overall rateAvg Processing Time
8.67 hrs
Average turnaround
Showing 1 to 20 of 20 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 1 | 17.36 | 17.36 | 17.36 | 1 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 3 | 1.96 | 14.85 | 6.89 | 3 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 5 | 0.10 | 16.24 | 7.49 | 5 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 4 | 0.12 | 16.20 | 9.35 | 4 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 10 | 0.05 | 27.17 | 8.16 | 9 | 1 | 90.00% |
| Mar 06, 2026 (Fri) | 6 | 0.86 | 13.93 | 4.24 | 6 | 0 | 100.00% |
| Mar 08, 2026 (Sun) | 4 | 9.57 | 9.57 | 9.57 | 4 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 3 | 5.36 | 8.60 | 7.28 | 3 | 0 | 100.00% |
| Mar 12, 2026 (Thu) | 4 | 0.55 | 5.27 | 2.53 | 4 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 6 | 0.27 | 35.91 | 23.08 | 3 | 3 | 50.00% |
| Mar 14, 2026 (Sat) | 1 | 12.31 | 12.31 | 12.31 | 1 | 0 | 100.00% |
| Mar 15, 2026 (Sun) | 2 | 6.64 | 8.11 | 7.37 | 2 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 11 | 0.90 | 17.51 | 4.37 | 11 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 2 | 0.31 | 19.18 | 9.74 | 2 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 3 | 10.73 | 37.20 | 25.92 | 1 | 2 | 33.33% |
| Mar 21, 2026 (Sat) | 1 | 21.43 | 21.43 | 21.43 | 1 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 7 | 0.25 | 15.52 | 7.44 | 7 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 7 | 0.18 | 11.71 | 3.21 | 7 | 0 | 100.00% |
| Mar 28, 2026 (Sat) | 2 | 0.29 | 22.12 | 11.21 | 2 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 1 | 0.30 | 0.30 | 0.30 | 1 | 0 | 100.00% |