Day-wise SLA Report
Total Documents
15
All documents in periodWithin SLA
12
? 24 hoursExceeded SLA
3
> 24 hoursCompliance
80.00%
Overall rateAvg Processing Time
16.21 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 1 | 24.10 | 24.10 | 24.10 | 0 | 1 | 0.00% |
| Apr 02, 2026 (Thu) | 7 | 20.86 | 24.28 | 22.53 | 5 | 2 | 71.43% |
| Apr 03, 2026 (Fri) | 6 | 0.18 | 17.86 | 10.18 | 6 | 0 | 100.00% |
| Apr 04, 2026 (Sat) | 1 | 0.19 | 0.19 | 0.19 | 1 | 0 | 100.00% |