Day-wise SLA Report
Total Documents
63
All documents in periodWithin SLA
53
? 24 hoursExceeded SLA
10
> 24 hoursCompliance
84.13%
Overall rateAvg Processing Time
15.02 hrs
Average turnaround
Showing 1 to 14 of 14 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 05, 2026 (Mon) | 3 | 3.34 | 3.87 | 3.54 | 3 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 1 | 22.23 | 22.23 | 22.23 | 1 | 0 | 100.00% |
| Jan 08, 2026 (Thu) | 3 | 19.86 | 30.05 | 25.58 | 1 | 2 | 33.33% |
| Jan 09, 2026 (Fri) | 2 | 10.28 | 41.77 | 26.02 | 1 | 1 | 50.00% |
| Jan 12, 2026 (Mon) | 2 | 3.19 | 5.33 | 4.26 | 2 | 0 | 100.00% |
| Jan 15, 2026 (Thu) | 10 | 6.49 | 23.67 | 14.62 | 10 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 5 | 4.76 | 23.55 | 16.44 | 5 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 4 | 6.07 | 25.90 | 13.61 | 3 | 1 | 75.00% |
| Jan 22, 2026 (Thu) | 13 | 0.40 | 30.89 | 14.28 | 8 | 5 | 61.54% |
| Jan 23, 2026 (Fri) | 3 | 4.28 | 15.93 | 11.99 | 3 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 2 | 3.80 | 4.03 | 3.92 | 2 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 3 | 16.83 | 19.84 | 18.58 | 3 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 1 | 22.42 | 22.42 | 22.42 | 1 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 11 | 7.61 | 51.77 | 16.87 | 10 | 1 | 90.91% |