Day-wise SLA Report
Total Documents
49
All documents in periodWithin SLA
44
? 24 hoursExceeded SLA
5
> 24 hoursCompliance
89.80%
Overall rateAvg Processing Time
12.56 hrs
Average turnaround
Showing 1 to 13 of 13 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 4.41 | 4.41 | 4.41 | 1 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 2 | 9.61 | 23.16 | 16.39 | 2 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 4 | 1.71 | 24.01 | 18.14 | 3 | 1 | 75.00% |
| Feb 06, 2026 (Fri) | 5 | 12.73 | 37.56 | 24.52 | 2 | 3 | 40.00% |
| Feb 09, 2026 (Mon) | 2 | 1.63 | 3.90 | 2.77 | 2 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 6 | 0.26 | 23.36 | 10.91 | 6 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 6 | 0.07 | 63.69 | 16.19 | 5 | 1 | 83.33% |
| Feb 19, 2026 (Thu) | 8 | 3.18 | 20.72 | 12.37 | 8 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 5 | 5.06 | 19.24 | 10.42 | 5 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 1 | 5.15 | 5.15 | 5.15 | 1 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 1 | 18.15 | 18.15 | 18.15 | 1 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 6 | 0.40 | 17.40 | 6.10 | 6 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 2 | 1.92 | 2.27 | 2.09 | 2 | 0 | 100.00% |