Day-wise SLA Report
Total Documents
57
All documents in periodWithin SLA
44
? 24 hoursExceeded SLA
13
> 24 hoursCompliance
77.19%
Overall rateAvg Processing Time
15.11 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 5.67 | 5.67 | 5.67 | 1 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 3 | 2.35 | 24.40 | 9.73 | 2 | 1 | 66.67% |
| Mar 05, 2026 (Thu) | 3 | 2.97 | 6.44 | 4.16 | 3 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 5 | 2.44 | 41.67 | 28.16 | 2 | 3 | 40.00% |
| Mar 10, 2026 (Tue) | 3 | 5.16 | 28.06 | 13.55 | 2 | 1 | 66.67% |
| Mar 12, 2026 (Thu) | 6 | 3.24 | 24.88 | 10.43 | 5 | 1 | 83.33% |
| Mar 13, 2026 (Fri) | 2 | 2.69 | 3.43 | 3.06 | 2 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 1 | 2.90 | 2.90 | 2.90 | 1 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 1 | 20.87 | 20.87 | 20.87 | 1 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 1 | 5.85 | 5.85 | 5.85 | 1 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 1 | 5.84 | 5.84 | 5.84 | 1 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 5 | 1.11 | 2.80 | 1.72 | 5 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 2 | 1.40 | 2.05 | 1.72 | 2 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 8 | 4.39 | 43.66 | 18.38 | 7 | 1 | 87.50% |
| Mar 30, 2026 (Mon) | 1 | 22.77 | 22.77 | 22.77 | 1 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 14 | 22.57 | 28.69 | 24.73 | 8 | 6 | 57.14% |