Day-wise SLA Report
Total Documents
387
All documents in periodWithin SLA
203
? 24 hoursExceeded SLA
184
> 24 hoursCompliance
52.45%
Overall rateAvg Processing Time
25.46 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 4 | 1.55 | 2.43 | 1.84 | 4 | 0 | 100.00% |
| Jan 03, 2026 (Sat) | 342 | 0.32 | 38.23 | 26.23 | 165 | 177 | 48.25% |
| Jan 05, 2026 (Mon) | 1 | 19.68 | 19.68 | 19.68 | 1 | 0 | 100.00% |
| Jan 08, 2026 (Thu) | 8 | 4.34 | 23.65 | 19.35 | 8 | 0 | 100.00% |
| Jan 09, 2026 (Fri) | 4 | 2.71 | 44.61 | 27.35 | 2 | 2 | 50.00% |
| Jan 12, 2026 (Mon) | 1 | 9.50 | 9.50 | 9.50 | 1 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 1 | 11.12 | 11.12 | 11.12 | 1 | 0 | 100.00% |
| Jan 14, 2026 (Wed) | 2 | 22.79 | 22.80 | 22.79 | 2 | 0 | 100.00% |
| Jan 15, 2026 (Thu) | 4 | 19.48 | 21.26 | 20.29 | 4 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 3 | 18.70 | 23.10 | 20.82 | 3 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 3 | 0.48 | 19.69 | 9.78 | 3 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 1 | 33.54 | 33.54 | 33.54 | 0 | 1 | 0.00% |
| Jan 22, 2026 (Thu) | 1 | 37.20 | 37.20 | 37.20 | 0 | 1 | 0.00% |
| Jan 24, 2026 (Sat) | 3 | 0.36 | 21.04 | 8.85 | 3 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 2 | 17.78 | 18.75 | 18.27 | 2 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 1 | 19.38 | 19.38 | 19.38 | 1 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 1 | 19.06 | 19.06 | 19.06 | 1 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 5 | 14.53 | 52.56 | 35.98 | 2 | 3 | 40.00% |