Day-wise SLA Report
Total Documents
22
All documents in periodWithin SLA
19
? 24 hoursExceeded SLA
3
> 24 hoursCompliance
86.36%
Overall rateAvg Processing Time
17.87 hrs
Average turnaround
Showing 1 to 11 of 11 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 1 | 20.39 | 20.39 | 20.39 | 1 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 3 | 11.14 | 20.33 | 17.26 | 3 | 0 | 100.00% |
| Dec 05, 2025 (Fri) | 3 | 0.46 | 19.59 | 12.60 | 3 | 0 | 100.00% |
| Dec 09, 2025 (Tue) | 1 | 22.88 | 22.88 | 22.88 | 1 | 0 | 100.00% |
| Dec 10, 2025 (Wed) | 2 | 23.05 | 23.29 | 23.17 | 2 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 2 | 14.49 | 42.44 | 28.47 | 1 | 1 | 50.00% |
| Dec 13, 2025 (Sat) | 1 | 22.77 | 22.77 | 22.77 | 1 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 2 | 23.38 | 26.75 | 25.06 | 1 | 1 | 50.00% |
| Dec 18, 2025 (Thu) | 1 | 16.23 | 16.23 | 16.23 | 1 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 4 | 2.07 | 15.66 | 8.87 | 4 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 2 | 1.19 | 31.17 | 16.18 | 1 | 1 | 50.00% |