Day-wise SLA Report
Total Documents
109
All documents in periodWithin SLA
18
? 24 hoursExceeded SLA
91
> 24 hoursCompliance
16.51%
Overall rateAvg Processing Time
36.30 hrs
Average turnaround
Showing 1 to 12 of 12 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 05, 2026 (Thu) | 1 | 22.42 | 22.42 | 22.42 | 1 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 3 | 9.01 | 46.23 | 26.01 | 2 | 1 | 66.67% |
| Feb 07, 2026 (Sat) | 1 | 0.30 | 0.30 | 0.30 | 1 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 4 | 0.14 | 17.07 | 9.50 | 4 | 0 | 100.00% |
| Feb 11, 2026 (Wed) | 1 | 19.87 | 19.87 | 19.87 | 1 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 1 | 0.65 | 0.65 | 0.65 | 1 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 1 | 1.28 | 1.28 | 1.28 | 1 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 3 | 20.96 | 21.03 | 20.98 | 3 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 90 | 19.50 | 47.34 | 40.95 | 1 | 89 | 1.11% |
| Feb 26, 2026 (Thu) | 1 | 17.49 | 17.49 | 17.49 | 1 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 2 | 1.57 | 3.09 | 2.33 | 2 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 1 | 25.52 | 25.52 | 25.52 | 0 | 1 | 0.00% |