Day-wise SLA Report
Total Documents
75
All documents in periodWithin SLA
56
? 24 hoursExceeded SLA
19
> 24 hoursCompliance
74.67%
Overall rateAvg Processing Time
21.94 hrs
Average turnaround
Showing 1 to 9 of 9 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 03, 2026 (Sat) | 7 | 14.25 | 20.02 | 17.48 | 7 | 0 | 100.00% |
| Jan 08, 2026 (Thu) | 1 | 18.00 | 18.00 | 18.00 | 1 | 0 | 100.00% |
| Jan 09, 2026 (Fri) | 37 | 11.63 | 44.69 | 26.10 | 22 | 15 | 59.46% |
| Jan 10, 2026 (Sat) | 11 | 0.43 | 35.53 | 20.36 | 10 | 1 | 90.91% |
| Jan 15, 2026 (Thu) | 3 | 22.54 | 24.25 | 23.19 | 2 | 1 | 66.67% |
| Jan 16, 2026 (Fri) | 1 | 18.27 | 18.27 | 18.27 | 1 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 5 | 0.58 | 24.35 | 14.81 | 4 | 1 | 80.00% |
| Jan 30, 2026 (Fri) | 9 | 2.66 | 15.00 | 12.89 | 9 | 0 | 100.00% |
| Jan 31, 2026 (Sat) | 1 | 37.83 | 37.83 | 37.83 | 0 | 1 | 0.00% |