Day-wise SLA Report


Previous Month

December 2025 Karel Hermans Transport B.V.

Next Month
Total Documents

22

All documents in period
Within SLA

21

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

95.45%

Overall rate
Avg Processing Time

16.29 hrs

Average turnaround
Showing 1 to 10 of 10 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 04, 2025 (Thu) 3 5.51 25.35 17.18 2 1 66.67%
Dec 05, 2025 (Fri) 1 1.65 1.65 1.65 1 0 100.00%
Dec 11, 2025 (Thu) 1 3.92 3.92 3.92 1 0 100.00%
Dec 12, 2025 (Fri) 5 20.23 20.29 20.26 5 0 100.00%
Dec 17, 2025 (Wed) 5 11.12 18.65 16.03 5 0 100.00%
Dec 18, 2025 (Thu) 1 16.53 16.53 16.53 1 0 100.00%
Dec 22, 2025 (Mon) 2 20.92 20.95 20.93 2 0 100.00%
Dec 23, 2025 (Tue) 2 16.52 21.37 18.94 2 0 100.00%
Dec 30, 2025 (Tue) 1 17.70 17.70 17.70 1 0 100.00%
Dec 31, 2025 (Wed) 1 5.71 5.71 5.71 1 0 100.00%