Day-wise SLA Report
Total Documents
22
All documents in periodWithin SLA
21
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
95.45%
Overall rateAvg Processing Time
16.29 hrs
Average turnaround
Showing 1 to 10 of 10 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 04, 2025 (Thu) | 3 | 5.51 | 25.35 | 17.18 | 2 | 1 | 66.67% |
| Dec 05, 2025 (Fri) | 1 | 1.65 | 1.65 | 1.65 | 1 | 0 | 100.00% |
| Dec 11, 2025 (Thu) | 1 | 3.92 | 3.92 | 3.92 | 1 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 5 | 20.23 | 20.29 | 20.26 | 5 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 5 | 11.12 | 18.65 | 16.03 | 5 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 1 | 16.53 | 16.53 | 16.53 | 1 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 2 | 20.92 | 20.95 | 20.93 | 2 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 2 | 16.52 | 21.37 | 18.94 | 2 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 1 | 17.70 | 17.70 | 17.70 | 1 | 0 | 100.00% |
| Dec 31, 2025 (Wed) | 1 | 5.71 | 5.71 | 5.71 | 1 | 0 | 100.00% |