Day-wise SLA Report
Total Documents
38
All documents in periodWithin SLA
36
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
94.74%
Overall rateAvg Processing Time
14.76 hrs
Average turnaround
Showing 1 to 15 of 15 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 18.74 | 18.74 | 18.74 | 1 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 2 | 22.61 | 22.61 | 22.61 | 2 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 1 | 1.34 | 1.34 | 1.34 | 1 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 5 | 2.40 | 22.48 | 7.35 | 5 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 1 | 17.45 | 17.45 | 17.45 | 1 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 1 | 8.77 | 8.77 | 8.77 | 1 | 0 | 100.00% |
| Feb 14, 2026 (Sat) | 7 | 14.14 | 38.73 | 22.45 | 5 | 2 | 71.43% |
| Feb 17, 2026 (Tue) | 2 | 5.15 | 12.52 | 8.83 | 2 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 1 | 18.34 | 18.34 | 18.34 | 1 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 2 | 13.18 | 21.56 | 17.37 | 2 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 3 | 5.07 | 19.03 | 9.81 | 3 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 4 | 17.81 | 20.91 | 19.53 | 4 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 4 | 0.56 | 21.27 | 12.94 | 4 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 2 | 5.83 | 17.70 | 11.77 | 2 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 2 | 0.34 | 21.53 | 10.94 | 2 | 0 | 100.00% |