Day-wise SLA Report
Total Documents
23
All documents in periodWithin SLA
15
? 24 hoursExceeded SLA
8
> 24 hoursCompliance
65.22%
Overall rateAvg Processing Time
19.99 hrs
Average turnaround
Showing 1 to 2 of 2 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 3 | 12.74 | 42.14 | 26.62 | 1 | 2 | 33.33% |
| Apr 03, 2026 (Fri) | 20 | 8.65 | 26.03 | 18.99 | 14 | 6 | 70.00% |