Day-wise SLA Report
Total Documents
164
All documents in periodWithin SLA
85
? 24 hoursExceeded SLA
79
> 24 hoursCompliance
51.83%
Overall rateAvg Processing Time
24.37 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 30 | 0.55 | 37.42 | 6.34 | 26 | 4 | 86.67% |
| Jan 05, 2026 (Mon) | 1 | 22.14 | 22.14 | 22.14 | 1 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 3 | 1.76 | 27.36 | 17.76 | 1 | 2 | 33.33% |
| Jan 07, 2026 (Wed) | 9 | 24.42 | 43.33 | 34.97 | 0 | 9 | 0.00% |
| Jan 08, 2026 (Thu) | 11 | 26.82 | 39.78 | 30.15 | 0 | 11 | 0.00% |
| Jan 09, 2026 (Fri) | 14 | 25.41 | 45.00 | 40.61 | 0 | 14 | 0.00% |
| Jan 10, 2026 (Sat) | 1 | 29.70 | 29.70 | 29.70 | 0 | 1 | 0.00% |
| Jan 12, 2026 (Mon) | 3 | 3.96 | 23.02 | 13.75 | 3 | 0 | 100.00% |
| Jan 14, 2026 (Wed) | 1 | 23.27 | 23.27 | 23.27 | 1 | 0 | 100.00% |
| Jan 15, 2026 (Thu) | 9 | 17.72 | 30.30 | 21.59 | 8 | 1 | 88.89% |
| Jan 16, 2026 (Fri) | 12 | 3.13 | 57.99 | 23.36 | 9 | 3 | 75.00% |
| Jan 19, 2026 (Mon) | 1 | 5.02 | 5.02 | 5.02 | 1 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 4 | 5.83 | 27.56 | 16.78 | 3 | 1 | 75.00% |
| Jan 21, 2026 (Wed) | 2 | 3.79 | 21.22 | 12.51 | 2 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 11 | 21.97 | 54.89 | 32.25 | 4 | 7 | 36.36% |
| Jan 23, 2026 (Fri) | 21 | 21.20 | 51.69 | 40.00 | 1 | 20 | 4.76% |
| Jan 26, 2026 (Mon) | 1 | 21.52 | 21.52 | 21.52 | 1 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 3 | 19.93 | 29.77 | 23.75 | 2 | 1 | 66.67% |
| Jan 28, 2026 (Wed) | 10 | 12.54 | 23.10 | 18.17 | 10 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 9 | 1.47 | 25.80 | 20.18 | 7 | 2 | 77.78% |
| Jan 30, 2026 (Fri) | 8 | 18.50 | 51.30 | 24.87 | 5 | 3 | 62.50% |