Day-wise SLA Report
Total Documents
111
All documents in periodWithin SLA
56
? 24 hoursExceeded SLA
55
> 24 hoursCompliance
50.45%
Overall rateAvg Processing Time
24.89 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 3 | 8.13 | 18.75 | 11.71 | 3 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 1 | 36.01 | 36.01 | 36.01 | 0 | 1 | 0.00% |
| Dec 03, 2025 (Wed) | 3 | 18.66 | 36.43 | 29.30 | 1 | 2 | 33.33% |
| Dec 04, 2025 (Thu) | 15 | 17.29 | 37.99 | 29.63 | 3 | 12 | 20.00% |
| Dec 05, 2025 (Fri) | 7 | 7.23 | 47.91 | 34.36 | 3 | 4 | 42.86% |
| Dec 09, 2025 (Tue) | 1 | 16.60 | 16.60 | 16.60 | 1 | 0 | 100.00% |
| Dec 10, 2025 (Wed) | 3 | 5.69 | 27.13 | 19.18 | 1 | 2 | 33.33% |
| Dec 11, 2025 (Thu) | 3 | 16.39 | 22.38 | 19.67 | 3 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 5 | 19.78 | 44.38 | 29.56 | 3 | 2 | 60.00% |
| Dec 16, 2025 (Tue) | 5 | 19.56 | 23.00 | 22.19 | 5 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 19 | 12.76 | 30.80 | 24.85 | 2 | 17 | 10.53% |
| Dec 18, 2025 (Thu) | 12 | 4.36 | 38.79 | 22.46 | 8 | 4 | 66.67% |
| Dec 19, 2025 (Fri) | 4 | 40.51 | 53.04 | 46.38 | 0 | 4 | 0.00% |
| Dec 22, 2025 (Mon) | 18 | 11.12 | 36.74 | 23.39 | 12 | 6 | 66.67% |
| Dec 23, 2025 (Tue) | 8 | 6.14 | 20.82 | 14.70 | 8 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 2 | 8.20 | 17.50 | 12.85 | 2 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 1 | 1.68 | 1.68 | 1.68 | 1 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 1 | 33.86 | 33.86 | 33.86 | 0 | 1 | 0.00% |