Day-wise SLA Report
Total Documents
143
All documents in periodWithin SLA
92
? 24 hoursExceeded SLA
51
> 24 hoursCompliance
64.34%
Overall rateAvg Processing Time
23.81 hrs
Average turnaround
Showing 1 to 19 of 19 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 20.92 | 20.92 | 20.92 | 1 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 6 | 19.18 | 26.32 | 23.68 | 2 | 4 | 33.33% |
| Feb 04, 2026 (Wed) | 4 | 20.76 | 23.84 | 22.61 | 4 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 19 | 15.94 | 33.42 | 25.72 | 4 | 15 | 21.05% |
| Feb 06, 2026 (Fri) | 3 | 15.90 | 61.42 | 37.16 | 1 | 2 | 33.33% |
| Feb 10, 2026 (Tue) | 2 | 26.35 | 32.90 | 29.62 | 0 | 2 | 0.00% |
| Feb 11, 2026 (Wed) | 4 | 19.50 | 25.94 | 22.54 | 2 | 2 | 50.00% |
| Feb 12, 2026 (Thu) | 13 | 12.70 | 24.64 | 20.05 | 12 | 1 | 92.31% |
| Feb 13, 2026 (Fri) | 17 | 5.51 | 65.66 | 32.57 | 9 | 8 | 52.94% |
| Feb 17, 2026 (Tue) | 7 | 18.95 | 30.05 | 22.64 | 6 | 1 | 85.71% |
| Feb 18, 2026 (Wed) | 3 | 19.70 | 21.05 | 20.50 | 3 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 11 | 16.25 | 18.80 | 17.80 | 11 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 10 | 35.06 | 52.21 | 41.38 | 0 | 10 | 0.00% |
| Feb 23, 2026 (Mon) | 3 | 11.80 | 20.48 | 16.58 | 3 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 6 | 18.26 | 24.18 | 21.12 | 5 | 1 | 83.33% |
| Feb 25, 2026 (Wed) | 12 | 15.18 | 21.64 | 17.41 | 12 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 10 | 2.91 | 20.56 | 11.42 | 10 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 9 | 3.30 | 36.40 | 21.27 | 5 | 4 | 55.56% |
| Feb 28, 2026 (Sat) | 3 | 18.03 | 28.11 | 22.05 | 2 | 1 | 66.67% |